► Step 1: Site Preparation

Goal: Ensure your site is ready before delivery.

Resources:

• H350 Site Preparation Guide (PDF)
• H350 Site Preparation Checklist
• Take an interactive virtual tour of H350 printer sites.

Note: Please make sure to send the site preparation checklist to Stratasys or your partner.

► Step 2: Software & License Activation

Goal: Before printing, set up your GrabCAD Print account and activate your workstation software.

1. Download GrabCAD Print.
2. Set up your GrabCad Control account.
3. Activate your software license
   Note: License activation is completed by the technician performing the installation.  
4. Schedule a training session with an expert [Register for Training].
5. Explore other resources at Stratasys GrabCAD Support.

► Step 3: Basic Online Training

Goal: As an operator, familiarize yourself with the printer's interface and workflows.

• Access Stratasys Academy.
• Suggested Modules:
  • H350 Basic Operator Training (25 minutes)
  • H350 Operator Maintenance Videos (15 minutes)
  • Design for Additive Manufacturing Using SAF (60 minutes)
  • H350 User Guide

Save the H350 YouTube Playlist as a favorite so you can easily access video guidance whenever you need it!

► Step 4: Register to the Customer Hub

Goal: Access materials, training, and consumables.

Benefits:

• Order materials, spare parts, or software.
• Submit a support ticket.

Register to the Customer Hub

► Step 5: Installation & Onsite Training

Goal: Ensure the system is installed and your team is confident in daily operation.

The process includes:

1. Printer delivery and unboxing.
2. Printer leveling and calibration.
3. Printing a first successful print.
4. Training by a Stratasys expert on the printer UI, maintenance procedures, GrabCAD Print workflow, and more!

► Step 6: Remote Application Training

Goal: Receive guidance on creating applications on a call with an application engineer.

What is covered?

• SAF - Design Guide is provided and discussed.
• Build preparation basics, including a GrabCAD demo are reviewed.

► Step 7: Customer Enablement Visit (Optional)

Goal: With a two-day on-site visit by an application engineer accelerate the learning through sharing best practices and tips & tricks across the entire workflow - from initial design to final part production.

Key topics and activities:

1. H350 fundamentals
2. Build removal  
3. Preparing a build
4. Post-processing
5. Build report
6. Troubleshooting of common defects

► Step 8: Advanced Training & Resources

Goal: Continue building expertise.

Resources:

• Learn about our training certification paths.
• View upcoming Advanced Operations Training dates.