Stratasys Origin Two – Customer Onboarding & Setup

Welcome to your Origin Two onboarding journey

Get up and running with your Stratasys Origin Two quickly and confidently. Follow these steps for site preparation, software setup, installation, and training. Accompanying these guidelines are key resources, guides, and videos to support your success.

Origin Two

► Step 1: Site Preparation

Goal: Ensure your site is ready before delivery.

Resources:

Note: Please make sure to send the site preparation checklist to Stratasys or your partner.

► Step 2: Software & License Activation

Goal: Before printing, set up your GrabCAD Print account and activate your workstation software.

  1. Download GrabCAD Print.
  2. Set up your GrabCad Control account.
  3. Contact support to validate your Origin account and activate access in GrabCAD Print.
    Note: Origin Two Local printers use the Origin Local Hub and do not require an Origin account.
  4. Explore other resources at GrabCAD Help Center.

► Step 3: Basic Online Training

Goal: As an operator, familiarize yourself with the printer's interface and workflows.

► Step 4: Register to the Customer Hub

Goal: Access materials, training, and consumables.

Benefits:

  • Order materials, spare parts, and software
  • Submit a support ticket

CTA: Register to the Customer Hub

► Step 5: Installation & Onsite Training

Goal: Ensure the system is installed and your team is confident in daily operation.

The process includes:

  1. Printer delivery and unboxing
  2. Printer leveling and calibration
  3. Printing a first successful print.
  4. Training by a Stratasys expert on the printer UI, maintenance procedures, GrabCAD Print workflow, and more!

► Step 6: Remote Application Training

Goal: On a call with an application engineer, receive guidance on creating applications.

After the call, you’ll be able to:

  • Operate your system with confidence, including basic maintenance, navigation, and job management
  • Use GrabCAD Print effectively for job setup, queues, and user access
  • Apply application‑specific best practices, with brief guidance on relevant advanced topics
  • Know where to get support and training, including Stratasys Academy and ongoing learning options

► Step 7: Advanced Training & Resources

Goal: Continue building expertise.