Product Life Cycle Classification

The purpose of the below charts is to provide you with the information concerning

(i) The duration that Service, Material and Software will be available following Hardware End of sales, and

(ii) the possibility for extended service.

Please scroll to the bottom of the page to review the Extended Services and Product End of Life policy documents


FDM
Product Name End of Sale Technical Support Period Service Contracts Materials
 Dimension  6/30/2008   Minimum 7 years post End-of-Sale   Not Available   Available
 Dimension Elite / SST / BST 1200es  2/29/2017   Minimum 7 years post End-of-Sale   Contract End-Date Prior to 2/29/2024   Available
 Mojo  2/29/2017   Minimum 7 years post End-of-Sale   Contract End-Date Prior to 2/29/2024   Available
 uPrint SE / uPrint SE Plus / GrabCAD Compatible  2/29/2017   Minimum 7 years post End-of-Sale   Contract End-Date Prior to 2/29/2024   Available
 F120  12/15/2021   Minimum 7 years post End-of-Sale   Available   Available
 F170   Available   Minimum 7 years post End-of-Sale   Available   Available
 F270  9/30/2022   Minimum 7 years post End-of-Sale   Available   Available
 F370 Elastomer Enabled   Available   Minimum 7 years post End-of-Sale   Available   Available
 F190 CR   Available   Minimum 7 years post End-of-Sale   Available   Available
 F370 CR   Available   Minimum 7 years post End-of-Sale   Available   Available
 F770   Available   Minimum 5 years post End-of-Sale   Available   Available
 Fortus 250MC  2/29/2017   Minimum 7 years post End-of-Sale   Contract End-Date Prior to 2/29/2024   Available
 Fortus 360MC / 400MC  2/18/2016   Minimum 7 years post End-of-Sale   Available   Available
 Fortus 380MC CF (Carbon Fiber Edition)  6/30/2021   Minimum 7 years post End-of-Sale   Available   Available
 Fortus 380MC  6/30/2021   Minimum 7 years post End-of-Sale   Available   Available
 Fortus 450MC   Available   Minimum 7 years post End-of-Sale   Available   Available
 Fortus 900MC / F900   Available   Minimum 7 years post End-of-Sale   Available   Available




PolyJet
Product Name End of Sale Technical Support Period Service Contracts Materials
  Alaris30  12/31/2010   Minimum 7 years post End-of-Sale   Not Available   Available
  Alaris30Pro / 30U  12/31/2013   Minimum 7 years post End-of-Sale   Not Available   Available
  Connex260   6/30/2016   Minimum 7 years post End-of-Sale   Available   Available
  Connex260U / 350 / 350U   9/30/2016   Minimum 7 years post End-of-Sale   Available   Available
  Connex500 / 500U   6/30/2016   Minimum 7 years post End-of-Sale   Available   Available
  Eden 250   12/31/2008   Minimum 7 years post End-of-Sale   Not Available   Available
  Eden 260 / 330 / 333   12/31/2007   Minimum 7 years post End-of-Sale   Not Available   Available
  Eden 350V / 500V   12/31/2016   Minimum 7 years post End-of-Sale   Available   Available
  Eden 260VS / V / S   12/31/2019   Minimum 7 years post End-of-Sale   Available   Available
  Eden 350   12/31/2009   Minimum 7 years post End-of-Sale   Not Available   Available
  J5 Series   Available   Minimum 7 years post End-of-Sale   Available   Available
  J3 Series   Available   Minimum 7 years post End-of-Sale   Available   Available
  J700 Dental / J720   Available   Minimum 7 years post End-of-Sale   Available   Available
  J735 / J750  12/31/2019   Minimum 7 years post End-of-Sale   Available   Available
  J750 Digital Anatomy Printer  12/31/2021   Minimum 7 years post End-of-Sale   Available   Available
  J826 / J850 / J850 Digital Anatomy Printer   Available   Minimum 7 years post End-of-Sale   Available   Available
  J835  12/31/2021   Minimum 7 years post End-of-Sale   Available   Available
  J4100   Available   Minimum 7 years post End-of-Sale   Available   Available
  Objet24 V2.0  12/31/2016   Minimum 7 years post End-of-Sale   Contract End-Date Prior to 12/31/2023   Available
  Objet24 V3.0  12/31/2020   Minimum 7 years post End-of-Sale   Available   Available
  Objet260 Connex1 / Connex3  12/31/2021   Minimum 7 years post End-of-Sale   Available   Available
  Objet260 Dental / Dental Selection  10/31/2022   Minimum 7 years post End-of-Sale   Available   Available
  Objet30 Dental Prime  12/31/2022   Minimum 7 years post End-of-Sale   Available   Available
  Objet30 V2.0 (Including Pro, Orthodesk, Scholar)  12/31/2016   Minimum 7 years post End-of-Sale   Contract End-Date Prior to 12/31/2023   Available
  Objet30 V3.0 Pro/Prime/Orthodesk  12/31/2020   Minimum 7 years post End-of-Sale   Available   Available
  Objet30 V5.0   Available   Minimum 7 years post End-of-Sale   Available   Available
  Objet350 Connex1/2/3  12/31/2021   Minimum 7 years post End-of-Sale   Available   Available
  Objet500 Connex1/2/3  12/31/2021   Minimum 7 years post End-of-Sale   Available   Available
  Objet1000 Plus   Available   Minimum 7 years post End-of-Sale   Available   Available


SLA
Product Name End of Sale Technical Support Period Service Contracts Materials
  V650F  9/30/2021   Minimum 7 years post End-of-Sale   Available   Available
  Neo450E/S   Available   Minimum 7 years post End-of-Sale   Available   Available
  Neo800   Available   Minimum 7 years post End-of-Sale   Available   Available


SAF
Product Name End of Sale Technical Support Period Service Contracts Materials
 H350   Available   Minimum 7 years post End-of-Sale   Available   Available


P3
Product Name End of Sale Technical Support Period Service Contracts Materials
   Origin 2.6/2.6.1   1/07/2021   3 years from purchase date   Contract End-Date Prior to 2/29/2024   Available
   Origin One   Available    Minimum 5 years post End-of-Sale   Available   Available
   Origin One Dental   Available    Minimum 5 years post End-of-Sale   Available   Available

 

PLEASE NOTE: If Service Contracts are noted as available after the technical support period (typically 7 years from end-of-sale), renewals will be offered for a period of 1 year at a time or until the Service Contract End-Date (when listed).